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Testing Different Message Styles about Unnecessary Antibiotics Using an Online Platform

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posted on 2024-07-22, 23:01 authored by Säde Stenlund, Kirstin C Appelt, Matthew RubyMatthew Ruby, Nick Smith, Hannah Lishman, David M Patrick
Patients’ expectations are a major contributor to the unnecessary prescribing of antibiotics, yet limited research has examined how physicians can calibrate these expectations. The studies we conducted tested how varying messages could impact patients’ expectations for antibiotics and their experience of medical appointments. All the participants read a short scenario about an appointment for mild sinusitis symptoms, with the patient’s expectation of antibiotics. In Study 1, the participants (n = 1069) were randomly assigned to read a positively framed, neutral, or negatively framed message regarding unnecessary antibiotics. In Study 2, the participants (n = 1073) read a message emphasizing either the societal or personal harms of unnecessary antibiotics, or a message without additional rationale. None of our pre-registered hypotheses were supported, but our exploratory analyses indicated that the societal message increased concern about antibiotic resistance. The participants who were more concerned about resistance were less likely to ask for antibiotics, more satisfied when the physician did not prescribe them, and more likely to recommend the physician to a friend. Discussing the consequences of the different courses of action did not appear to negatively impact physician–patient rapport. These studies demonstrate an inexpensive method with which to pre-test various messages about antibiotic consumption, and suggest that such messages are not negatively received by patients.

Funding

Funding for this study was obtained from the Community Antimicrobial Stewardship team at the BC Centre of Disease Control.

History

Publication Date

2024-07-16

Journal

Antibiotics

Volume

13

Issue

7

Article Number

657

Pagination

10p.

Publisher

MDPI

ISSN

2079-6382

Rights Statement

© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).

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