Systematic Literature Review on the Effectiveness of E-Coaching in Higher Education

The catastrophe linked to the COVID-19 epidemic has brought different education issues and challenges to academia across the world. All educational universities around the world were forced to adjust and reorganize the system and process of education based on face-to-face teaching and change it approximately instantly to the working settings and online education. Moreover, before COVID-19, it was common practice for universities to introduce final-year secondary school students to the university environment before they officially enrolled in a university program. However, when COVID-19 spread around the world, most universities stopped face-to-face oron-campus visits and enrolled students in their online degrees. This tended to have an adverse impact on student learning, particularly for first-year students, as the university systems are different for first-year students. The term e-coaching is defined as the method of coaching students through innovative technologies. This paper presents a systematic literature review on the importance and usefulness of e-coaching in improving learner performance—to the best of our knowledge, no researchers have ever done that before in the e-coaching domain.