Consumers lived experiences and satisfaction with sub-acute mental health residential services

Waks, Shifra; Morrisroe, E; Reece, J; Fossey, Ellie; Brophy, Lisa; Fletcher, J

doi:10.26181/25458868.v2

Consumers lived experiences and satisfaction with sub-acute mental health residential services

Version 2 2024-10-17, 03:36

Version 1 2024-10-14, 05:36

journal contribution

posted on 2024-10-17, 03:36 authored by Shifra WaksShifra Waks, E Morrisroe, J Reece, Ellie FosseyEllie Fossey, Lisa BrophyLisa Brophy, J Fletcher

Purpose: Sub-acute recovery-oriented facilities offer short-term residential support for people living with mental illness. They are generally highly regarded by consumers, with emerging evidence indicating that these services may support recovery. The aim of the current study was to explore the relationship between personal recovery and consumers’ satisfaction with sub-acute residential services, and consumers’ views about service features that aid recovery.

Methods: Consumers at 19 adult Prevention and Recovery Care Services in Victoria, Australia, were invited to complete measures containing sociodemographic information and measures on personal recovery and wellbeing. After going home, participants were invited to complete measures on service satisfaction and experience.

Results: Total and intrapersonal scores on the personal recovery measure increased significantly between Time 1 and Time 2, indicating marked improvement. Personal recovery and satisfaction measures were moderately to strongly correlated. Thematically analysed open-ended responses revealed themes of feeling connected, finding meaning and purpose, and self-empowerment as important aspects of these services, with some recommendations for improvements.

Conclusion: Sub-acute residential mental health care may support individuals’ personal recovery; consumer satisfaction indicates these services also offer an acceptable and supportive environment for the provision of recovery-oriented care. Further exploring consumers’ experiences of sub-acute residential services is essential to understand their effectiveness, opportunities for improvement and intended impacts on personal recovery.

Funding

The project was funded by an NHMRC partnership grant (GNT1115907) in a partnership between academic institutions, Mental Health Community Support Services (MHCSS), clinical or area mental health service providers and the Victorian Government.

History

Publication Date

2024-03-08

Journal

Social Psychiatry and Psychiatric Epidemiology

Volume

59

Pagination

11p.

Publisher

Springer Nature

ISSN

0933-7954

Rights Statement

© The Author(s) 2024. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.