Can artificial intelligence and online dispute resolution enhance efficiency and effectiveness in courts

Zeleznikow, John

doi:10.26181/6024bae3b6efa

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Can artificial intelligence and online dispute resolution enhance efficiency and effectiveness in courts

journal contribution

posted on 2021-02-11, 04:29 authored by John ZeleznikowJohn Zeleznikow

The growing rise in the number of self-represented litigants has negative implications for both the court system and access to justice. The expanding use of Artificial Intelligence and the World Wide Web has led to the development and use of Online Dispute Resolution. In this article, we investigate a number of systems in Australian Family Law that enhance Alternative Dispute Resolution and Access to Justice. We discuss how a hybrid system that incorporates advice about Best Alternatives to Negotiated Agreements (BATNAs) and potential trade-offs as well as allowing online communication can enhance access to justice.

History

Publication Date

2017-05-21

Journal

International Journal for Court Administration

Volume

8

Issue

2

Pagination

16p. (p. 30-45)

Publisher

The International Association for Court Administration

ISSN

2156-7964

Rights Statement

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