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Can artificial intelligence and online dispute resolution enhance efficiency and effectiveness in courts

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journal contribution
posted on 11.02.2021, 04:29 by John ZeleznikowJohn Zeleznikow
The growing rise in the number of self-represented litigants has negative implications for both the court system and access to justice. The expanding use of Artificial Intelligence and the World Wide Web has led to the development and use of Online Dispute Resolution. In this article, we investigate a number of systems in Australian Family Law that enhance Alternative Dispute Resolution and Access to Justice. We discuss how a hybrid system that incorporates advice about Best Alternatives to Negotiated Agreements (BATNAs) and potential trade-offs as well as allowing online communication can enhance access to justice.

History

Publication Date

21/05/2017

Journal

International Journal for Court Administration

Volume

8

Issue

2

Pagination

16p. (p. 30-45)

Publisher

The International Association for Court Administration

ISSN

2156-7964

Rights Statement

The Author reserves all moral rights over the deposited text and must be credited if any re-use occurs. Documents deposited in OPAL are the Open Access versions of outputs published elsewhere. Changes resulting from the publishing process may therefore not be reflected in this document. The final published version may be obtained via the publisher’s DOI. Please note that additional copyright and access restrictions may apply to the published version.

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