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The MyHealthRecord System in General Practices: Steps Towards Adoption Sustainability

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conference contribution
posted on 03.05.2022, 03:14 authored by Urooj Raza KhanUrooj Raza Khan, Christopher Pearce

Publisher weblink: https://aisel.aisnet.org/acis2019/13 

Digital health systems such as MyHealthRecord (MyHR) are aimed at enabling the accessibility of health records whenever and wherever, assisting users in making more informed decisions about patient care. This research  explored MyHR adoption (Victoria) and user views/ experiences in general practice organisations (GPO). Although adoption of MyHR in GPO was encouraged in July 2016, system use was limited, adapting ad-hoc procedures mostly to satisfy funding criteria. This paper brings recommendations for GPO and policy makers, referring to lessons from GP computerisation. The adoption triangle theory was contextualised, encapsulating three main themes: (1) To understand and identify ‘needs’ of GPOs/patients, promoting cultural shift among GPOs and the community; (2) ‘Enhance support’ to address these needs, including three themes related to users and GPO engagements, and a formal change-management approach; (3) ‘Review incentive’ to increase system education and interaction, hence increasing the likelihood of adoption sustainability.  

History

Publication Date

15/12/2019

Proceedings

ACIS 2019 PROCEEDINGS

Publisher

AISeL

Place of publication

Illinois, USA

Pagination

11p. (p.126 - 136)

Name of conference

30th Australiasian Conference on Information Systems (ACIS)

Location

Perth, Australia

Starting Date

09/12/2019

Finshing Date

11/12/2019

Rights Statement

© 2019 authors. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.